ORDERS & SHIPPING

All orders are processed within 24 to 48 hours, Monday thru Friday.

All orders are shipped via U.S. Postal Service (USPS®) and we utilize their Ground Advantage™ or Priority services. The Ground Advantage service is considered the standard shipping option and might take from 2-14 business days to arrive depending where you are located in the U.S. The USPS Priority is an expedited service with delivery time between 1-5 business days. All packages shipped via USPS Priority are insured (for up to $100 order value.) For both shipping options you will receive an email with tracking information once the order has been prepared for shipment.

*FedEx or UPS might be used, depending on availability and order size.

Please visit our Returns & Refunds page for more information.

In case you receive a damaged product, please contact our customer support immediately atinfo@rusticmaka.comand we will arrange a one-time replacement or provide a full refund, including shipping costs.

We process your orders quickly so canceling an order might not be possible. If you have received shipping confirmation, this means the order has been processed and it’s on its way. Please note that the USPS picks up orders by 2 pm EST each day (M-F).

If you have not received shipping confirmation, please email us immediately and we will do our best to accommodate you.

We process your orders quickly so changes might be difficult but we will do our best to assist you. If you have received shipping confirmation, this means the order has been processed and it’s on its way. Please note that the USPS picks up orders by 2 pm EST each day (M-F).

If you have not received shipping confirmation, please email us immediately and we will do our best to accommodate you.

PRODUCT INFORMATION

No, we never test any of our products on animals. Rustic MAKA's products are cruelty-free certified by Cruelty-Free Kitty.

Yes, all our products are natural and free of any added synthetics, including our natural fragrances.

With a wide variety of deodorants, we have scents/formulas for both men and women. To find best scent/formula suited for you, visit our Find Your Favorite Deodorantguide or reach out to us at info@rusticmaka.com for a specific scent and formula recommendation. 

We are continuously dedicated to create a better future for all and pay tribute to Earth through environmentally friendly company practices and sustainable applications. We use as many organic ingredients as possible and support organic farming, which we believe is better for us, our environment and our future generations.

For our shipping supplies we look for recyclable materials, and if possible, made from recycled resources. Most of the outer shipping boxes are recyclable and made from recycled materials. For protecting the products during shipping, we strive to reuse all supply packing materials.

Visit our Sale page to see what's on sale this week.

To take advantage of our upcoming sales and discount codes, sign up to our newsletter.

ACCOUNTS & PAYMENTS

If you are unable to log in to your account, please email us at info@rusticmaka.com.

We accept all major credit cards including Visa, MasterCard, American Express and Discover. We are also accepting PayPal and AmazonPay. 

SAMPLES, WHOLESALE & PRIVATE LABEL

For all retail locations, please visit Find a Store page.

At this time, we do not offer product samples. For those interested, we offer 10% off your first purchase with a newsletter sign-up.

If you are interested in offering Rustic MAKA's products at your retail or online store, please visit Wholesale Inquiry page.

Yes, we do. Please visit the Private Label page for more information.